A Rudian piece is made to be worn for a lifetime — so we look after it for a lifetime. Our after-sales services are offered at zero charge, for as long as you own your creation.
Our promise
Beautiful things deserve to stay beautiful. Whenever your piece needs a little attention, bring it to us — there is no service fee, only the occasional cost of materials where replacement is required (we will always confirm before proceeding).
What's included
- Professional cleaning & re-polishing
- Re-plating of vermeil and rhodium finishes
- Prong tightening & stone-security checks
- Re-sizing of rings (where the design allows)
- Clasp and finding adjustments
How to request a service
Get in touch with your order number and a photo of your piece. We will arrange insured pickup or guide you on sending it in, keep you updated throughout, and return it looking its very best.